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CARC 18: Exact duplicate claim or service

The payer believes this claim or line was already submitted and processed.

Group code context

Usually sent with group code CO (contractual obligation): under your contract you cannot bill the patient for this amount.

Common causes

Step-by-step fix

  1. Check claim history to see if the original was paid or denied
  2. If the original is still open, wait for it
  3. If you meant to correct it, resubmit with the correct frequency code and original claim number
  4. If two services really happened, add the right modifier (for example 76 or 77) and documentation

Appeal guidance

Appeal if the services were distinct and supported, with notes showing both.

When not to appeal

Do not appeal a true duplicate.

Prevention checklist

Related codes

CARC 97: Included in another service (bundled)

Explain this reference

Get a concise explanation drawn only from this reviewed page. Do not enter patient information.

Source and review

Official source ↗

Last checked: 2026-10-05

Reviewed by: PracticeVendors editorial team

Educational reference. Confirm payer instructions and applicable contracts before taking action.