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CARC 97: Included in another service (bundled)

The payer considers this service part of another service paid on the same claim or day, so it is not paid separately.

Group code context

Usually sent with group code CO (contractual obligation): under your contract you cannot bill the patient for this amount.

Common causes

Step-by-step fix

  1. Check the code pair against NCCI or the payer's bundling edits
  2. If the services were truly separate and documented, add the right modifier and send a corrected claim
  3. If not, accept the bundling

Appeal guidance

Appeal when separate, documented services were bundled even with the right modifier.

When not to appeal

Do not appeal correct bundling.

Prevention checklist

Related codes

CARC 4: Modifier missing or inconsistent with the procedure code

CARC 18: Exact duplicate claim or service

Explain this reference

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Source and review

Official source ↗

Last checked: 2026-10-05

Reviewed by: PracticeVendors editorial team

Educational reference. Confirm payer instructions and applicable contracts before taking action.